Shipping policy
**Shipping Policy**
**Processing Time**
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order ships.
**Shipping Rates & Methods**
We offer the following shipping options at checkout:
- Standard Shipping
- Expedited Shipping (where available)
Shipping rates are calculated at checkout based on your location and selected method. We may offer free shipping on orders over a certain amount — any current promotions will be shown at checkout.
**Discreet Packaging**
All orders are shipped in plain, discreet packaging. The outside of the package will not indicate the contents or the nature of the items inside.
**Delivery Estimates**
Delivery times vary by location and shipping method selected. Estimated delivery times are provided at checkout and are not guaranteed. Once your order ships, you can track its progress using the tracking number provided.
**Shipping Restrictions**
We currently ship within the United States. We are unable to ship to certain locations due to carrier or legal restrictions. If we cannot ship to your address, you will be notified during checkout.
**Lost or Damaged Packages**
If your package arrives damaged or is lost in transit, please contact us at info@cupidsamore.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and make it right.
**Incorrect Address**
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, we can reship it once the correct address is confirmed (additional shipping charges may apply).
**International Shipping**
We do not currently offer international shipping.
For any shipping-related questions, contact us at info@cupidsamore.com.